Exploring Perceptions of Communication among Culturally Diverse Nurses in Saudi Arabia

被引:0
作者
Theron, Liesel [1 ]
Shopo, Khumoetsile Daphney [1 ]
Ngami, Olivia [1 ]
机构
[1] North West Univ, Potchefstroom Campus, Potchefstroom, South Africa
关键词
Communication; cultural diversity; nurse managers; nurses; Saudi Arabia; NURSING PROFESSION;
D O I
10.1177/10436596241291839
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Introduction: Cultural diversity among nurses in the Kingdom of Saudi Arabia poses problems in communication management to ensure optimal patient care. This study explored and described the perceptions of communication among nurses in a culturally diverse workforce.Methodology: A qualitative approach was used; a sample of seventeen (n=17) nurses was purposively selected. Data obtained from semi-structured interviews were analyzed using Braun and Clarke's six steps of thematic qualitative analysis.Results: Key themes were (1) nurses' perceptions of communication in a culturally diverse workforce, (2) barriers to communication in a culturally diverse workforce, and (3) facilitators of effective communication in a culturally diverse workforce.Discussion: Nurses have recognized the importance of communicating in a culturally diverse environment to provide optimal care. Strategies such as cultural competence training, open communication forums, and mentorship programs are recommended to improve cross-cultural understanding and collaboration in care teams.
引用
收藏
页码:121 / 133
页数:13
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