Agile Service Engineering for the Development of a Digital Service Portfolio for Research Support at University Libraries

被引:0
|
作者
Dinger, Patrick [1 ]
Schutzeichel, Marc [1 ]
机构
[1] Univ Munster, Univ & Landesbibliothek Munster, Krummer Timpen 3, D-48143 Munster, Germany
关键词
Service Engineering; agility; service; research support; service portfolio; information infrastructure; Service engineering;
D O I
10.1515/bfp-2024-0028
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
In the digital transformation age, services of academic libraries are often associated with digital products. These software applications are usually developed and operated by universities or university libraries. A systematic approach is necessary to meet the diverse support needs of researchers as well as the high demands of software engineering. This article shows that Agile Service Engineering provides such a framework for the development of a research-oriented digital service portfolio at university libraries. The article will introduce the theoretical foundations of the concept, informed by practice-based experiences and findings.
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页数:14
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