Standardizing Chemotherapy Education to Improve Patient Satisfaction at an Ambulatory Oncology Center

被引：0

作者：

Muratore, Lindsay ^{[1
]}

Aquino, Carla S. ^{[1
]}

Reimer, Teresa ^{[1
]}

机构：

[1] Johns Hopkins Univ, Sch Nursing, Baltimore, MD 21218 USA

来源：

CLINICAL JOURNAL OF ONCOLOGY NURSING | 2024年 / 28卷 / 05期

基金：

美国医疗保健研究与质量局;

关键词：

patient education; quality improvement; staff education; chemotherapy; CANCER; NURSE;

D O I：

10.1188/24.CJON.457-462

中图分类号：

R73 [肿瘤学];

学科分类号：

100214 ;

摘要：

This quality improvement project implemented a standardized chemotherapy class for newly diagnosed patients receiving oncology care at an urban ambulatory oncology center. Results showed high scores on patient satisfaction questions derived from the Consumer Assessment of Healthcare Providers and Systems Cancer Care Survey, increased scores postimplementation on three patient satisfaction measures from data sourced from Press Ganey, and positive nurse satisfaction feedback.

引用

页码：457 / 462

页数：6

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