With great power comes great responsibility: The antecedents and outcomes of social media influencers' perceived social responsibility authenticity

被引:0
作者
Lee, Angie [1 ]
Chung, Te-Lin Doreen [2 ]
机构
[1] Auburn Univ, 372D Spidle Hall, Auburn, AL 36849 USA
[2] Iowa State Univ, 31 MacKay Hall, 2302 Osborn Dr, Ames, IA 50011 USA
关键词
Social media; Influencer; Influencer marketing; Social responsibility; Authenticity; Transparency; Social cause fit; Signaling theory; CSR COMMUNICATION; FIT; CONSUMERS; COMPANY; TRUST;
D O I
10.1016/j.jbusres.2025.115300
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study draws on signaling theory to investigate what signals the authenticity of influencers when communicating social causes and its consequent outcomes from consumers' perspectives. Two between-subjects experimental studies were conducted. Study 1 found that transparently communicating a social cause positively signals influencers' authenticity, which is significantly moderated by the level of fit between the social cause and the influencer's domain of interest. Perceived authenticity positively impacts consumers' attitudes toward the influencer, subsequently affecting their purchase intention (i.e., pro-influencer behavior) and social cause communication engagement intention (i.e., pro-social behavior). Study 2 aimed to examine the findings of Study 1 in the context of controversial social causes. It was found that congruency between a consumer's and an influencer's stance on the cause influences perceived authenticity. From a holistic perspective, this study investigated consumers' pro-influencer and pro-social behavioral intentions to corroborate influencers' impacts on both business and societal aspects.
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页数:15
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