Exploring AI Integration in SME Production Planning: Design Spaces and the Role of Workers: Exploring AI Integration in SME Production Planning

被引：0
作者：
Fries, Marco [1 ]
Niessner, Julia [1 ]
Ludwig, Thomas [1 ]
Kotthaus, Christoph [2 ]
机构：
[1] Univ Hagen, Univ Str 11, D-58097 Hagen, Germany
[2] Univ Siegen, Kohlbettstr 15, D-57072 Siegen, Germany
来源：
COMPUTER SUPPORTED COOPERATIVE WORK-THE JOURNAL OF COLLABORATIVE COMPUTING AND WORK PRACTICES | 2025年
关键词：
Work practices; Cooperative work; Empirical methods; Artificial intelligence; Production planning and scheduling; Small and medium-sized enterprises; BIG DATA; CHALLENGES;
D O I：
10.1007/s10606-025-09512-6
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
The pressure to improve products, services, and processes to remain competitive in the global market has fueled demand for affordable, high-quality, customized products with excellent availability and customer service. Production Planning and Scheduling (PPS) considers a wide range of internal and external factors in its attempts to align production with market demand. Advanced Planning and Scheduling (APS) systems have emerged to support PPS but suffer from issues such as deterministic views and practical uncertainties. Expectations are high that Artificial Intelligence (AI) and Machine Learning (ML) will support complex production planning tasks by analyzing operational data to generate optimal plans. However, there is currently little empirical research on production planning practices and what role AI might play. Our paper highlights current challenges in production planning practices and outlines design spaces for using AI and ML to support these practices. Based on an empirical study of three German small and medium-sized enterprises (SMEs) in the metal processing industry, we uncover how AI might estimate processing time and rework probability and thus we outline current design spaces for AI in production planning.
引用
收藏
页数：38
相关论文
共 66 条
  • [1] Guidelines for Human-AI Interaction
    Amershi, Saleema
    Weld, Dan
    Vorvoreanu, Mihaela
    Fourney, Adam
    Nushi, Besmira
    Collisson, Penny
    Suh, Jina
    Iqbal, Shamsi
    Bennett, Paul N.
    Inkpen, Kori
    Teevan, Jaime
    Kikin-Gil, Ruth
    Horvitz, Eric
    [J]. CHI 2019: PROCEEDINGS OF THE 2019 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, 2019,
  • [2] Bardy Sebastian, 2021, P C LEARN FACT CLF 2, DOI [10.2139/ssrn.3862568, DOI 10.2139/SSRN.3862568]
  • [3] Creating conditions for participation: Conflicts and resources in systems development
    Bodker, S
    [J]. HUMAN-COMPUTER INTERACTION, 1996, 11 (03): : 215 - 236
  • [4] The Collaborative work of Hospital Porters: Accountability, Visibility and Configurations of Work
    Bossen, Claus
    Foss, Martin
    [J]. ACM CONFERENCE ON COMPUTER-SUPPORTED COOPERATIVE WORK AND SOCIAL COMPUTING (CSCW 2016), 2016, : 965 - 979
  • [5] Button G, 1997, PROCEEDINGS OF THE FIFTH EUROPEAN CONFERENCE ON COMPUTER SUPPORTED COOPERATIVE WORK, P1
  • [6] Carstensen P., 1999, GROUP'99. Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work, P111, DOI 10.1145/320297.320309
  • [7] Carstensen P. H., 2002, Knowledge and Technology Integration in Production and Services. Balancing Knowledge and Technology in Product and Service Life Cycle. IFIP TC5/WG5.3 Fifth IEEE/IFIP International Conference on Information Technology for Balanced Automation Systems in Manufacturing and Services (BASYS'02), P49
  • [8] The ASSISTANT project: AI for high level decisions in manufacturing
    Castane, G.
    Dolgui, A.
    Kousi, N.
    Meyers, B.
    Thevenin, S.
    Vyhmeister, E.
    Ostberg, P-O
    [J]. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2023, 61 (07) : 2288 - 2306
  • [9] Why Do They Refuse to Use My Robot?: Reasons for Non-Use Derived from a Long-Term Home Study
    de Graaf, Maartje
    Ben Allouch, Somaya
    van Dijk, Jan
    [J]. PROCEEDINGS OF THE 2017 ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN-ROBOT INTERACTION (HRI'17), 2017, : 224 - 233
  • [10] Production planning in Japan: Rediscovering lost experiences or new insights?
    de Haan, J
    Yamamoto, M
    Lovink, G
    [J]. INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2001, 71 (1-3) : 101 - 109
1234567