Street-level Bureaucrats, Relational Factors and Policy Outcomes: Analysis of a Harm Reduction and Prevention

被引：0

作者：

Cuomo, Federico ^{[1
]}

Aimo, Niccolo ^{[2
]}

机构：

[1] Univ Torino, Dipartimento Culture Polit & Soc, Lungo Dora Siena 100, I-10153 Turin, Italy

[2] Politecn Torino, Dipartimento Interateneo Sci Progetto & Polit Terr, Viale Mattioli 39, I-10125 Turin, Italy

来源：

RIVISTA ITALIANA DI POLITICHE PUBBLICHE | 2024年 / 02期

关键词：

Street-level bureaucracy; Policy implementation; Discretion; Relational factors; Harm prevention and reduction; DISCRETION;

D O I：

暂无

中图分类号：

D0 [政治学、政治理论];

学科分类号：

0302 ; 030201 ;

摘要：

The scientific debate on street-level bureaucrats (SLBs) has explored elements such as resources, policy capacities, entrepreneurship, and digital innovation, but paid little attention to the relational dimension between SLBs and citizens, and how this affects policy outcomes. Through the analysis of a policy for gambling prevention and harm reduction the article aims to identify which relational factors affected the policy outcomes. Data collection, based on semi-structured interviews and participant observation in three gaming venues, allowed authors to reconstruct in depth three cases of relation between bureaucrats and citizens. Based on these cases, the article indicates how certain relational factors, such as third-party mediation, intermittency in the relationship, communicative distancing, and attempts to cross a psychological threshold, can determine substantial differences in terms of policy outcomes.

引用

页码：245 / 272

页数：28

共 62 条

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