The impact of workplace violence on healthcare workers during and after the COVID-19 outbreak

被引:0
作者
Mento, C. [1 ]
Pandolfo, G. [1 ]
Spatari, G. [1 ]
Silvestri, M. C. [2 ]
Formica, I. [3 ]
Bruno, A. [1 ]
Falgares, G. [4 ]
Muscatello, M. R. A. [1 ]
La Barbiera, C. [5 ]
De Carlo, A. [6 ]
机构
[1] Univ Messina, Dept Biomed & Dent Sci & Morphofunct Imaging, Messina, Italy
[2] Univ Messina, Psychiat Unit, Polyclin Hosp, Messina, Italy
[3] Univ Messina, Dept Psychol & Pedag Sci & Cultural Studies, Messina, Italy
[4] Univ Palermo, Dept Psychol Educ Sci & Human Movement, Palermo, Italy
[5] Magna Graecia Univ Catanzaro, Dept Hlth Sci, Viale Europa, I-88100 Catanzaro, Italy
[6] Univ Messina, Dept Clin & Expt Med, Messina, Italy
关键词
Workplace violence; Healthcare workers; COVID-19; pandemic; Preventive strategies; Dehumanization; DOCTORS;
D O I
10.1016/j.puhip.2024.100572
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
The COVID-19 pandemic has intensified workplace violence (WPV) against healthcare workers, exposing them to unprecedented levels of aggression. Incidents of verbal abuse, threats, and physical assaults have increased, especially in high-stress environments such as emergency departments and intensive care units, exacerbating psychological challenges for healthcare staff. This commentary explores the profound impact of WPV on healthcare workers' mental health and job satisfaction. Dehumanization - treating healthcare workers as resources rather than individuals - is a key factor that fuels aggression and undermines empathy within healthcare settings. WPV not only affects the personal well-being of healthcare professionals but also compromises patient care quality and the efficiency of healthcare systems. Effective strategies are urgently needed to address WPV, such as comprehensive training in de-escalation techniques, organizational policies, and enhanced safety protocols. An integrated approach that combines psychological support, policy reform, and preventive measures is essential to ensure a safer and more resilient healthcare environment for the future.
引用
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