Self-efficacy as a mediator between psychologists' technology affinity and telehealth satisfaction

ObjectiveThe experience of psychologists who use telehealth remains relatively unexplored. Existing literature indicates that self-efficacy and familiarity with technology contribute to satisfaction.MethodOne hundred and sixty-six Australian psychologists completed an online survey measuring self-efficacy, technology affinity and telehealth satisfaction.ResultsSelf-efficacy mediated 54% of the relationship between telehealth affinity and telehealth satisfaction. Self-rated intervention skills, assessment and measurement skills, and positive attitude towards technology contributed to telehealth satisfaction.DiscussionThe integration of self-efficacy components into traditional telehealth training for psychologists is explored. Increased self-efficacy may lead to greater telehealth satisfaction, potentially contributing to better treatment outcomes for clients.