Impact of information quality on strategic decision-making in construction organization: unravelling complexity and contingencies

Purpose - This study aims to investigate the crucial role of information quality in the construction industry and its impact on organizational performance. The research objectives are threefold: (1) to identify and analyse key factors influencing information quality in construction organizations; (2) to examine how information quality affects strategic decision-making processes in the industry; and (3) to assess the extent to which information quality impacts overall organizational performance. Design/methodology/approach - The study commences by gathering data from databases such as Scopus, Elsevier, Taylor and Francis, and Emerald Insight. The collected data is then analysed using ATLAS.ti 9 to construct a model linking information quality with strategic decision-making and organization performance. Findings - The literature review analysis reveals the complex interplay between information quality, strategic decision-making and organizational performance in the construction industry. Key findings include identifying critical factors influencing information quality, such as technological infrastructure, organizational processes and personnel skills. The study highlights the necessity for organizations to recognize potential challenges in information management and formulate strategies to overcome them. Originality/value - This research makes a significant contribution to the field by providing a comprehensive framework for understanding the role of information quality in strategic decision-making within the construction industry. The study's originality lies in its systematic approach to synthesizing existing literature and developing visual representations of complex relationships between information quality, decision-making processes and organizational performance.