An evaluation of selected and non-selected feedback packages on performance

Researchers have broadly applied performance feedback within Organizational Behavior Management. However, the specifics regarding the most effective type of feedback still require careful investigation. The current study evaluated how assessing preferences for a selected feedback package containing different forms of source, timing, and content would affect performance. The experimenters trained participants on three clinical protocols and provided their preferred feedback package. For the preferred feedback package, participants selected the source, timing, and content of feedback. Participants also received training with a non-selected feedback package on a fourth clinical protocol. Both participants demonstrated improvement post-baseline after exposure to their preferred feedback package. One participant also demonstrated improvement post-baseline after exposure to the non-selected feedback package. Social acceptability results indicated a preference for the selected feedback package over the non-selected feedback package. Results suggest that supervisors should continue to assess feedback preferences that are organizationally feasible.