How does effective internal communication impact employees' external whistleblowing intention? The mediating role of the relational psychological contract

被引:0
作者
Jin, Jie [1 ]
You, Leping [2 ]
机构
[1] Univ Florida, Dept Publ Relat, Gainesville, FL USA
[2] Miami Univ, Dept Media Journalism & Film, Oxford, OH 45056 USA
关键词
Participatory communication; Perceived organizational listening quality; Organizational responsiveness; Relational psychological contract; Employee external whistleblowing intention; ETHICAL DECISION-MAKING; FIRM RESPONSIVENESS; WORKPLACE; VIOLATION; ORGANIZATIONS; PERCEPTIONS; CLIMATE; TRUST; TIME;
D O I
10.1108/CCIJ-08-2024-0138
中图分类号
F [经济];
学科分类号
02 ;
摘要
PurposeAs less is known about how internal communication can influence employees' whistleblowing intention, this study aims to explore how participatory communication, organizational listening and organizational responsiveness influence employees' external whistleblowing intention.Design/methodology/approachAn online survey was conducted with 657 employees across various industries in the United States.FindingsThe results revealed that participatory communication, organizational listening and organizational responsiveness can fulfill the organization's relational contract with their employees. As a communication-charged outcome, the fulfillment of employees' relational psychological contract is associated with a lower intention to blow the whistle externally.Originality/valueThis study is among the first to examine internal communication strategies, namely, participatory communication, organizational listening and organizational responsiveness, as the antecedents of employees' relational psychological contract and external whistleblowing intention.
引用
收藏
页码:673 / 695
页数:23
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