From explanations to human-AI co-evolution: charting trajectories towards future user-centric AI

被引:0
作者
Ziegler, Juergen [1 ]
Donkers, Tim [1 ]
机构
[1] Univ Duisburg Essen, Duisburg, Germany
来源
I-COM-ZEITSCHRIFT FUR INTERAKTIVE UND KOOPERATIVE MEDIEN | 2024年 / 23卷 / 02期
关键词
user-centric AI; explainable AI; transmodal interaction; human-AI co-evolution;
D O I
10.1515/icom-2024-0020
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
This paper explores the evolving landscape of User-Centric Artificial Intelligence, particularly in light of the challenges posed by systems that are powerful but not fully transparent or comprehensible to their users. Despite advances in AI, significant gaps remain in aligning system actions with user understanding, prompting a reevaluation of what "user-centric" really means. We argue that current XAI efforts are often too much focused on system developers rather than end users, and fail to address the comprehensibility of the explanations provided. Instead, we propose a broader, more dynamic conceptualization of human-AI interaction that emphasizes the need for AI not only to explain, but also to co-create and cognitively resonate with users. We examine the evolution of a communication-centric paradigm of human-AI interaction, underscoring the need for AI systems to enhance rather than mimic human interactions. We argue for a shift toward more meaningful and adaptive exchanges in which AI's role is understood as facilitative rather than autonomous. Finally, we outline how future UCAI may leverage AI's growing capabilities to foster a genuine co-evolution of human and machine intelligence, while ensuring that such interactions remain grounded in ethical and user-centered principles.
引用
收藏
页码:263 / 272
页数:10
相关论文
共 12 条
[1]   Empirically Studying Participatory Sense-Making in Abstract Drawing with a Co-Creative Cognitive Agent [J].
Davis, Nicholas ;
Hsiao, Chih-Pin ;
Singh, Kunwar Yashraj ;
Li, Lisa ;
Magerko, Brian .
PROCEEDINGS OF THE 21ST INTERNATIONAL CONFERENCE ON INTELLIGENT USER INTERFACES (IUI'16), 2016, :196-207
[2]  
Fauconnier G., 2003, RECHERCHES COMMUNICA, V19, P57, DOI [10.14428/rec.v19i19.48413, DOI 10.14428/REC.V19I19.48413]
[3]  
Fischer G., 1983, Entwurfsrichtlinien fr die Software-Ergonomie aus der Sicht der Mensch-Maschine Kommunikation (MMK), P30
[4]   OPTIMIZING THE USE OF INFORMATION - STRATEGIC CONTROL OF ACTIVATION OF RESPONSES [J].
GRATTON, G ;
COLES, MGH ;
DONCHIN, E .
JOURNAL OF EXPERIMENTAL PSYCHOLOGY-GENERAL, 1992, 121 (04) :480-506
[5]  
Gunning D., 2017, DEFENSE ADV RES PROJ, V2
[6]   Explaining Recommendations through Conversations: Dialog Model and the Effects of Interface Type and Degree of Interactivity [J].
Hernandez-Bocanegra, Diana C. ;
Ziegler, Juergen .
ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS, 2023, 13 (02)
[7]   Theory of Mind and Preference Learning at the Interface of Cognitive Science, Neuroscience, and AI: A Review [J].
Langley, Christelle ;
Cirstea, Bogdan Ionut ;
Cuzzolin, Fabio ;
Sahakian, Barbara J. .
FRONTIERS IN ARTIFICIAL INTELLIGENCE, 2022, 5
[8]   A systematic review and taxonomy of explanations in decision support and recommender systems [J].
Nunes, Ingrid ;
Jannach, Dietmar .
USER MODELING AND USER-ADAPTED INTERACTION, 2017, 27 (3-5) :393-444
[9]  
Rudin Cynthia., 2021, arXiv, DOI [10.48550/arXiv.2103.11251, DOI 10.48550/ARXIV.2103.11251]
[10]  
Turing AlanM., 1963, COMPUT THOUGHT, P11