Customer ONU: cost and technology and standardisation issues

被引：0

作者：

Zylbersztejn, A. ^{[1
]}

Baker, R. ^{[1
]}

Di Biase, V. ^{[1
]}

de Blok, K. ^{[1
]}

Bouley, J.C. ^{[1
]}

Chiaretti, G. ^{[1
]}

Cocito, M. ^{[1
]}

Destefanis, G. ^{[1
]}

Dudley, T. ^{[1
]}

Imai, H. ^{[1
]}

Jacobs, B. ^{[1
]}

Kaede, K. ^{[1
]}

Lecrosnier, D. ^{[1
]}

Mesquida, G. ^{[1
]}

Oliver, S. ^{[1
]}

et. al. ^{[1
]}

机构：

[1] CSELT

来源：

CSELT Technical Reports | 1996年 / 24卷 / 05期

关键词：

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

页码：817 / 828

共 50 条

[41] The impact of cost, technology acceptance and employees' satisfaction on the effectiveness of the electronic customer relationship management systems [J].

Navimipour, Nima Jafari ;

Soltani, Zeynab .

COMPUTERS IN HUMAN BEHAVIOR, 2016, 55 :1052-1066

[42] Customer Engagement: Contemporary Issues and Challenges [J].

Roy, Abhijit .

JOURNAL OF INTERNATIONAL CONSUMER MARKETING, 2019, 31 (04) :377-378

[43] ONU-BS Deployment Strategy for FiWi Network Based on Cost Optimization [J].

Qi Feng ;

Chen Zhihui ;

Wei Lei ;

Lu Min ;

Shao Sujie ;

Guo Shaoyong .

JOURNAL OF ELECTRONICS & INFORMATION TECHNOLOGY, 2018, 40 (01) :87-94

[44] IMT STANDARDISATION AND SPECTRUM IDENTIFICATION: REGULATORY AND TECHNOLOGY IMPLICATIONS [J].

El-Moghazi, Mohamed Ali ;

Whalley, Jason ;

Irvine, James .

PROCEEDINGS OF THE 2014 ITU KALEIDOSCOPE ACADEMIC CONFERENCE: LIVING IN A CONVERGED WORLD: IMPOSSIBLE WITHOUT STANDARDS?, 2014,

[45] Protection of Inter-ONU Connectivity in Advanced PON with Minimum Trenching Cost [J].

Karandin, Oleg ;

Ayoub, Omran ;

Napoletano, Domenico ;

Musumeci, Francesco ;

Tornatore, Massimo .

2023 INTERNATIONAL CONFERENCE ON OPTICAL NETWORK DESIGN AND MODELING, ONDM, 2023,

[46] CUSTOMER SATISFACTION - STATE OF THE TECHNOLOGY [J].

DOKTORSKI, S .

I-S ANALYZER, 1990, 28 (12) :13-14

[47] The impact of technology on customer service [J].

Dolan, T.G. .

Distribution Sales and Management, 2001, 42 (01)

[48] APPLY THE TECHNOLOGY TO SERVING THE CUSTOMER [J].

THOMPSON, CE .

ELECTRONICS, 1983, 56 (04) :24-24

[49] Technology meets customer service [J].

Drake, Bob .

Rock Products, 1995, 98 (09)

[50] The power of customer-to-customer self-service technology in enhancing customer-to-customer interactions [J].

Kim, Hyun Sik ;

Choi, Beomjoon .

EUROPEAN JOURNAL OF MARKETING, 2025, 59 (01) :157-181

← 1 2 3 4 5 →