Total quality management. The way ahead

被引：0

作者：

Pouskoulei, G. ^{[1
]}

Wheat, T.A. ^{[1
]}

机构：

[1] Mineral Sciences Lab, Ottawa, Canada

来源：

International Journal of Materials and Product Technology | 1992年 / 7卷 / 04期

关键词：

Industrial management - Optimization;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

Quality is no longer achieved through monitoring or auditing by quality specialists but rather through a participative style of management by everyone involved in the process. Total Quality Management (TQM) is a new package of customer focused philosophy, participative management and appropriate measurement tools which has assisted many companies to achieve total quality, for many years.

引用

页码：307 / 318

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