An examination of website quality dimensions in australian e-retailing: A confirmatory factor analysis approach

被引：0

作者：

Sinnappan, Sukunesan ^{[1
]}

Carlson, Jamie ^{[2
]}

机构：

[1] Uni Technology Sydney, Broadway, NSW 2007, Australia

[2] University of Newcastle, Callaghan, NSW 2308, Australia

来源：

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) | 2004年 / 3356卷

关键词：

Factor analysis - Quality control - Websites;

D O I：

10.1007/978-3-540-30561-3_42

中图分类号：

学科分类号：

摘要：

Numerous studies have endeavored to create and develop Website quality instruments in both the information systems and marketing domains. This study contributes to further theory development and refinement of measuring Website Quality by extending previous studies in the field. It adopts a confirmatory factor analysis approach to empirically assess three Australian based e-retaiiing Websites across three industry groups. The study presents a parsimonious model for each industry examined, that can be used for benchmarking purposes and for future scholarly research efforts. Managerial implications are highlighted with future research directions discussed. © Springer-Verlag 2004.

引用

页码：410 / 418