Intranet portal model and metrics: A strategic management perspective

被引：5

作者：

Jacoby, Grant A. ^{[1
]}

Luqi ^{[2
]}

机构：

[1] Department of Computer Science, Naval Postgraduate School

来源：

IT Professional | 2005年 / 7卷 / 01期

关键词：

Intranet efficiency and effectiveness model (IEEM) - Intranet portals - Return-on-investment (ROI) - Theoretical framework;

D O I：

10.1109/MITP.2005.1407803

中图分类号：

学科分类号：

摘要：

The intranet efficiency and effectiveness model (IEEM), for viewing and measuring intranet activity while accounting for a corporation's overall critical business requirements, is discussed. It provides a needed framework for the 'family of measures' approach by graphically depicting multiple indicators that derive the unique contributions of IT at the process level. Analyzing processes within the IEEM can help corporations to better understand which processes are critical to sustaining productivity. The IEEM introduces a common theoretical framework for measuring all aspects of intranet processes critical to assessing value.

引用

页码：37 / 44

页数：7