The programme EMC and Environmental Business Impact investigates the electromagnetic compatibility (EMC) aspects of emerging telecommunication technologies and the biological effects of electromagnetic radiation. Necessary actions and guidelines are elaborated allowing Swisscom to improve the quality of service and the acceptance of wireless telecommunications on a long-term basis and to minimise installation and troubleshooting costs. With its Innovation Programmes, Swisscom Innovations follows the objective of recognising early on the impact of technological developments, finding new business opportunities, promoting technical synergies, and developing concrete innovation proposals. Further, the expertise built up enables active engineering support of business innovation projects.