Producing and Consuming Instructional Material in Manufacturing Contexts: Evaluation of an AR-based Cyber-Physical Production System for Supporting Knowledge and Expertise Sharing

被引：1
作者：
Hoffmann S. [1 ]
Pinatti De Carvalho A.F. [1 ]
Schweitzer M. [1 ]
Abele N.D. [1 ]
Wulf V. [1 ]
机构：
[1] Universität Siegen, Siegen
来源：
Proceedings of the ACM on Human-Computer Interaction | 2022年 / 6卷
关键词：
augmented reality; cyber-physical production systems; evaluation; knowledge and expertise sharing; machine set-up; manufacturing contexts;
D O I：
10.1145/3555091
中图分类号：
学科分类号：
摘要：
Fast-paced knowledge and expertise sharing (KES) is a typical demand in contemporary workplaces due to dynamic markets and ever-changing work practices. Past and current computer supported cooperative work (CSCW) research has long been investigating how computer technologies can support people with KES. Recent claims have asserted that augmented reality- (AR-)based cyber-physical production systems (CPPS) are poised to bring significant changes in the ways that KES unfolds in manufacturing contexts. This paper scrutinises such claims by implementing a short-term evaluation of an AR-based CPPS and assessing how it can potentially support (1) the generation of AR content by experienced production workers and (2) the visualisation and processing of such content by novice workers. We, therefore, contribute a user study to the CSCW community that sheds light on the use of a particular type of AR-based CPPS for KES in industrial contexts.? © 2022 ACM.
引用
收藏
相关论文
共 111 条
  • [1] Ackerman M.S., Augmenting the Organizational Memory : Study of Answer Garden, Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW '94), pp. 243-252, (1994)
  • [2] Ackerman M.S., Augmenting organizational memory: A field study of answer garden, ACM Transactions on Information Systems, 16, 3, pp. 203-224, (1998)
  • [3] Ackerman M.S., Dachtera J., Pipek V., Wulf V., Sharing knowledge and expertise: The CSCW view of knowledge management, Computer Supported Cooperative Work: CSCW: An International Journal, 22, 4-6, pp. 531-573, (2013)
  • [4] Ackerman M.S., Halverson C., Organizational memory: processes, boundary objects, andntrajectories, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers, (1999)
  • [5] Agrawala M., Phan D., Heiser J., Haymaker J., Klingner J., Hanrahan P., Tversky B., Designing effective step-by-step assembly instructions, ACM SIGGRAPH 2003 Papers on - SIGGRAPH '03, (2003)
  • [6] Agresti A., Finlay B., Statistical Methods for the Social Sciences, (2008)
  • [7] Badham R., Human-centred CIM. Informating the design/manufacturing interface, Futures, 23, 10, pp. 1047-1060, (1991)
  • [8] Baird K.M., Barfield W., Evaluating the effectiveness of augmented reality displays for a manual assembly task, Virtual Reality, 4, 4, pp. 250-259, (1999)
  • [9] Bannon L.J., From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design, Readings in Human-Computer Interaction, pp. 205-214, (1995)
  • [10] Bannon L.J., Kuutti K., Shifting Perspectives on Organizational Memory: From Storage to Active Remembering, Proceedings of the 29th Hawaii International Conference on System Sciences (HICSS'96), 3, pp. 156-167, (1996)
12345678910