Social Networks and the Cloud: A New Paradigm for Business Processes

被引：3
作者：
Peralta M. [1 ]
Salgado C. [1 ]
Montejano G. [1 ]
Riesco D. [1 ]
机构：
[1] Facultad de Ciencias Físico, Matemáticas y Naturales, Universidad Nacional de San Luis, Ejército de los Andes 950, San Luis
来源：
RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao | 2016年 / 18期
关键词：
BPM; Business Process; Cloud Computing; Metrics; Social Networks; Workflow; Workflow Management Systems;
D O I：
10.17013/risti.18.66-82
中图分类号：
学科分类号：
摘要：
From business processes complexity perspective, one of the technologies that most significantly support its automation is Workflow Management Systems. Having a tool to measure the quality of these systems is essential. Due to the globalization of information and communication, companies are looking towards the management of processes on the cloud and the use of new technologies. The social networks allow the companies to have a better availability of information. This presupposes a new business paradigm. This paper proposes the application of a framework for evaluation and measurement of workflow processes to evaluate workflow processes in the cloud. In this context, the effect of the use of social networks in the process of marketing and communications organizations is analyzed.
引用
收藏
页码：66 / 82
页数：16
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