User-perceived e-mail service QoS parameters and measurement

被引：0
作者：
Li Y.-Z. [1 ]
Liu F. [1 ]
Lei Z.-M. [1 ]
Chen L. [1 ]
机构：
[1] School of Information and Communication Engineering, Beijing University of Posts and Telecommunications
来源：
Journal of China Universities of Posts and Telecommunications | 2010年 / 17卷 / 03期
关键词：
Active measurement; E-mail service; QoS; User perceptions;
D O I：
10.1016/S1005-8885(09)60469-6
中图分类号：
学科分类号：
摘要：
A group of quality of service (QoS) parameters of electronic mail (e-mail) traffic are proposed from users' perspective. These parameters cover three fields: delay, throughput and usability. Concept and algorithm of each parameter are presented and its effect on user perceptions is described. In order to evaluate the effectiveness of these parameters, an active measurement system is implemented. Measured results show that the group of QoS parameters we proposed can be used to get a comprehensive view of user-perceived e-mail service QoS. © 2010 The Journal of China Universities of Posts and Telecommunications.
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页码：85 / 90
页数：5
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