Seven new quality management tools

被引:5
作者
Andrássyová, Zuzana [1 ]
Žarnovský, Jozef [1 ]
Álló, Štefan [1 ]
Hrubec, Jozef [1 ]
机构
[1] Department of Quality and Engineering Technologies, Slovak University of Agriculture in Nitra, 949 76 Nitra
关键词
Automobile seat; Complaint; Manufacturing process; Quality; Quality management tools;
D O I
10.4028/www.scientific.net/AMR.801.25
中图分类号
学科分类号
摘要
This contribution focuses on solving a customer complaint accepted by an organization for manufacturing of automobile seats. The occurrence of nonconformity and causes of undetected nonconformity in the manufacturing process of automobile seats is solved by seven new quality management tools. Causes, effects, activities leading to elimination of the problem, remedies and precautions for possible problems within solution implementation, and time schedule with individual reserves are defined. Results lead to solving the issue both on the part of supplier and on the part of the organization for manufacturing of automobile seats. © (2013)Trans Tech Publications,Switzerland.
引用
收藏
页码:25 / 33
页数:8
相关论文
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