The relationships among service quality, customer satisfaction, customer value, and behavior intention -- an empirical analysis of education extension

被引：0

作者：

Ling-Lang, Tang ^{[1
]}

Wen-Ying, Chiu ^{[1
]}

Chia-Ping, Chiu ^{[1
]}

机构：

[1] College of Management, Yuan Ze University, 135 Yuan-Tung Rd, Chung-Li, Taoyuan County 32003, Taiwan

来源：

Journal of Quality | 2012年 / 19卷 / 04期

关键词：

Customer satisfaction;

D O I：

10.6220/joq.2012.19(4).02

中图分类号：

学科分类号：

摘要：

引用

页码：325 / 337

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