共 50 条
- [32] Customer Loyalty and Customer Relationship Management ADVANCED RESEARCH ON ELECTRONIC COMMERCE, WEB APPLICATION, AND COMMUNICATION, PT 2, 2011, 144 : 432 - 436
- [33] The Key to Social Media Implementation: Bridging Customer Relationship Management to Social Media PROCEEDINGS OF THE 46TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES, 2013, : 718 - 727
- [34] CUSTOMER RELATIONSHIP MANAGEMENT HRADECKE EKONOMICKE DNY 2005: FINANCOVANI NEVYROBNI SFERY - AKTUALNI PROBLEMY VEREJNYCH FINANCI, 2005, : 260 - 264
- [36] Customer Relationship Management INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE THROUGH VISION 2020, VOLS I -XI, 2018, : 2557 - 2565
- [37] CUSTOMER RELATIONSHIP MANAGEMENT ROMANIA WITHIN THE EU: OPPORTUNITIES, REQUIREMENTS AND PERSPECTIVES, VOL II, 2007, : 150 - 152
- [40] Performance measurement of customer relationship management using wavelet neural networks Proceedings of the 24th Chinese Control Conference, Vols 1 and 2, 2005, : 1710 - 1713