Contribution of social networks to customer relationship management

被引：0
|
作者：
Apports des réseaux sociaux pour la gestion de la relation client
机构：
[1] Basaille, Ian
[2] Abrouk, Lylia
[3] Cullot, Nadine
[4] Leclerq, Éric
来源：
| 1600年 / Lavoisier卷 / 19期
关键词：
Social networking (online);
D O I：
10.3166/isi.19.2.85-109
中图分类号：
学科分类号：
摘要：
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