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Critical success factors for Kaizen implementation in manufacturing industries in Mexico
被引：0
作者：
机构：
[1] García, Jorge L.
[2] Rivera, Denisse G.
[3] Iniesta, Alejandro Alvarado
来源：
García, J.L. (jorge.garcia@uacj.mx)
|
1600年
/
Springer London卷
/
68期
关键词：
Kaizen is one of the most important methodologies used to manage continuous improvement in the maquiladora industry located in Ciudad Juarez;
Chihuahua;
Mexico;
however;
it is frequently implemented without obtaining the expected results. This article presents the results of a survey with 37 main tasks associated with Kaizen implementation and it was applied to personnel with responsibilities in continuous improvement programs in companies located in Ciudad Juarez;
Mexico. The survey was validated using a rational validation;
judge validation;
and statistical validation using the Cronbach alpha index. A factor analysis by principal components and varimax rotation was applied for finding the critical success factors for Kaizen;
results indicate that seven factors are the most important: education and training in operators;
communication process;
documentation and evaluation of projects results;
human resources integration;
management commitment;
and customer focus. © 2013 Springer-Verlag London;
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