Redefining crowdsourced test report prioritization: An innovative approach with large language model

Context: Crowdsourced testing has gained popularity in software testing, especially for mobile app testing, due to its ability to bring diversity and tackle fragmentation issues. However, the openness of crowdsourced testing presents challenges, particularly in the manual review of numerous test reports, which is time-consuming and labor-intensive. Objective: The primary goal of this research is to improve the efficiency of review processes in crowdsourced testing. Traditional approaches to test report prioritization lack a deep understanding of semantic information in textual descriptions of these reports. This paper introduces LLMPrior, a novel approach for prioritizing crowdsourced test reports using large language models (LLMs). Method: LLMPrior leverages LLMs for the analysis and clustering of crowdsourced test reports based on the types of bugs revealed in their textual descriptions. This involves using prompt engineering techniques to enhance the performance of LLMs. Following the clustering, a recurrent selection algorithm is applied to prioritize the reports. Results: Empirical experiments are conducted to evaluate the effectiveness of LLMPrior. The findings indicate that LLMPrior not only surpasses current state-of-the-art approaches in terms of performance but also proves to be more feasible, efficient, and reliable. This success is attributed to the use of prompt engineering techniques and the cluster-based prioritization strategy. Conclusion: LLMPrior represents a significant advancement in crowdsourced test report prioritization. By effectively utilizing large language models and a cluster-based strategy, it addresses the challenges in traditional prioritization approaches, offering a more efficient and reliable solution for app developers dealing with crowdsourced test reports.