The Role of Chatbots in Enhancing Customer Experience: Literature Review

被引：0

作者：

El Bakkouri, Bouchra ^{[1
]}

Raki, Samira ^{[1
]}

Belgnaoui, Touhfa ^{[1
]}

机构：

[1] EMAA Business School, Agadir, Morocco

来源：

Procedia Computer Science | 2022年 / 203卷

关键词：

D O I：

17th International Conference on Future Networks and Communications / 19th International Conference on Mobile Systems and Pervasive Computing / 12th International Conference on Sustainable Energy Information Technology, FNC/MobiSPC/SEIT 2022

中图分类号：

学科分类号：

摘要：

Commerce - HTTP - Intelligent agents - Public relations

引用

页码：432 / 437