RESEARCH ON THE CONSTRUCTION OF A HIGHER EDUCATION KNOWLEDGE MANAGEMENT MODEL BASED ON THE INTEGRATION OF SHADOW TEAMS

With the advancement of technology and the development of globalization, higher education institutions are facing increasingly complex knowledge management challenges. Shadow team usually refers to an informal and flexible team, where different departments or fields work together to promote knowledge exchange and integration, and stimulate innovative thinking. In order to enhance the knowledge management capabilities and competitiveness of higher education knowledge management institutions, this study will integrate shadow teams, construct a knowledge management model for higher education training enterprises, and use Analytic Hierarchy Process and Fuzzy Comprehensive Evaluation Method to construct an evaluation model for knowledge management capabilities of higher education training enterprises. The research results indicate that compared with traditional knowledge management models, the knowledge management model of higher education training enterprises integrating shadow teams collects 253 and 164 pieces of intelligence information at the 60th second, respectively; When the intelligence information is 300 pieces, the effectiveness of the analysis of the two models is 87.2% and 39.5%, respectively. An empirical analysis was conducted on a certain postgraduate entrance examination institution, and it was found that compared to students who reviewed independently, most of the students who participated in the training had significantly higher grades than those who did not receive training. The higher education knowledge management model that integrates shadow teams has stronger knowledge management capabilities and higher competitiveness. © 2024 SCPE.