Effects of mobile instant messaging applications in the workplace

被引：0
作者：
Lee C.S. [1 ]
Ker E.S. [1 ]
Ng C.H. [1 ]
Ye J. [1 ]
Watson-Manheim M.-B. [2 ]
机构：
[1] Wee Kim Wee School of Communication and Information, Nanyang Technological University
[2] College of Business Administration, University of Illinois at Chicago, Chicago, IL
来源：
Lee, Chei Sian (leecs@ntu.edu.sg) | 1600年 / John Wiley and Sons Inc卷 / 57期
关键词：
communication quality; mobile instant messaging applications; work-life-balance;
D O I：
10.1002/pra2.354
中图分类号：
学科分类号：
摘要：
Despite the popularity of MIM applications in the workplace, little research has been done to understand the use of MIM applications at work. This initial study attempts to explore the effects of MIM on communication quality and Work-Life-Balance. Preliminary analysis from 166 participants indicated that the use of MIM did not compromise communication quality or Work-Life-Balance. Additionally, we also found that MIM applications facilitate information flow between work and personal domains. 83rd Annual Meeting of the Association for Information Science & Technology October 25-29, 2020. Author(s) retain copyright, but ASIS&T receives an exclusive publication license.
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