Proposal of a strategy model planning aligned to the balanced scorecard and the quality environments

被引：4

作者：

Gonçalves, Helen Silva ^{[1
]}

机构：

[1] Universidade Federal de Pernambuco, Recife, Brazil

来源：

TQM Journal | 2009年 / 21卷 / 05期

关键词：

Balanced scorecards - Design/methodology/approach - Management of qualities - Performance measurements - Strategic planning process - Strategic systems - Strategy alignment - Strategy planning;

D O I：

10.1108/17542730910983380

中图分类号：

学科分类号：

摘要：

引用

页码：462 / 472