Understanding Tensions and Resilient Practices that Emerge from Technology Use in Asian India Families in the U.S.: The Case of COVID-19

Families with teenagers are known to experience various challenges, as parents and teens often have conflicting opinions in regard to technology use. To understand how the disruption caused by SARS-CoV2-2 impacted dynamics around technology use within Asian Indian families with teens in the U.S., we conducted a mixed-methods study with 22 Asian Indian parent-teen dyads of different socioeconomic status (SES). Based on our empirical data, we present the complex picture of technology use in Asian Indian families during a period of disruption. We discuss the differences and similarities in (a) tensions that emerged in regard to technology use and mediation as participants from different SESs adjusted their daily life routines and (b) the ways technology helped them to develop practices that contributed to family resilience. Finally, we offer recommendations for the designers of technologies that can support parents and teens not only in times of crisis, but also under normal circumstances. © 2021 ACM.