The mediating effect of interpersonal trust on virtual team’s collaboration

被引：9
作者：
David K. [1 ,3 ]
Golan C. [2 ,4 ]
机构：
[1] Faculty of Engineering, Jerusalem College of Technology, Jerusalem
[2] Faculty of Management, Jerusalem College of Technology, Jerusalem
[3] Information Technologies and Systems, Jerusalem college of technology, information and communication technologies (ICTs), Poznan University of Business and Economics
[4] Information Technologies and Systems, Management in Jerusalem College of Technology
来源：
| 1600年 / IGI Global卷 / 13期
关键词：
Affective-Based Trust; Cognitive-Based Trust; Collaboration; Task Communication; Virtual Environment; Virtual Teams;
D O I：
10.4018/IJKM.2017070102
中图分类号：
学科分类号：
摘要：
This article examines the relationship between task-communication and five collaborative processes by exploring the mediating effect of interpersonal trust in a virtual team’s environment. A multiple mediation model was developed to examine this relationship where cognitive-based trust and affective-based trust are defined as mediation variables between task-communication and the five processes of collaboration. The main results of this study show a significant correlation with a large effect size between task communication, trust and collaboration. Also, interpersonal trust is playing an important role as a mediating element in the relationship between task communication and collaboration. This is where the emotional side of trust is no less important than the rational side, if not even more, in some collaborative processes. Copyright © 2017, IGI Global.
引用
收藏
页码：20 / 37
页数：17
相关论文
共 71 条
  • [1] Atteya N.M., Examining The Effect of The Conflict Management Strategies on Job Performance, (2013)
  • [2] Ayoko O.B., Ashkanasy N.M., Jehn K.A., Handbook of Conflict Management Research, (2014)
  • [3] Barczak G., Lassk F., Mulki J., Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture, Creativity and Innovation Management, 19, 4, pp. 332-345, (2010)
  • [4] Baron R.M., Kenny D.A., The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations’, Journal of Personality and Social Psychology, 51, 6, pp. 1173-1182, (1986)
  • [5] Bell B.S., Kozlowski S.W., A Typology of Virtual Teams: Implications for Effective Leadership, (2002)
  • [6] Boughzala I., De Vreede G.-J., Limayem M., Team Collaboration in Virtual Worlds: Editorial to the Special Issue, Journal of The Association for Information Systems, 13, 10, pp. 714-734, (2012)
  • [7] Brahm T., Kunze F., The role of trust climate in virtual teams, Journal of Managerial Psychology, 27, 6, pp. 595-614, (2012)
  • [8] Casalini M.C., Janowski T., Estevez E., A Process Model for Collaborative Problem Solving in Virtual Communities of Practice, (2007)
  • [9] Chowdhury S., The role of affect- And cognition-based trust in complex knowledge sharing, Journal of Managerial Issues, 17, 3, pp. 310-327, (2005)
  • [10] Dillenbourg P., What do you mean by ‘collaborative learning, Collaborative-Learning: Cognitive and Computational Approaches, pp. 1-19, (1999)
12345678