Knowledge-based product service configuration in servitization

被引：0

作者：

Shen, Jin ^{[1
]}

Wang, Li-Ya ^{[1
]}

Long, Hui-Jun ^{[2
]}

Wu, Ming-Xing ^{[1
]}

Jiang, Zhi-Bin ^{[1
]}

机构：

[1] Department of Industrial Engineering and Logistics Management, School of Mechanical Engineering, Shanghai Jiaotong University

[2] Sino-US Global Logistics Institute, Shanghai Jiaotong University

来源：

Shen, J. (shenjin2002@sina.com) | 2013年 / CIMS卷 / 19期

关键词：

Configuration; Neural networks; Ontology; Product service;

D O I：

10.13196/j.cims.2013.10.SHENJin.20131030

中图分类号：

学科分类号：

摘要：

To realize knowledge-intensive product service configuration in servitization, based on the extraction technique of ontology and neural networks, a complete product service configuration method was proposed from the view of knowledge representation, acquisition and reasoning. In this method, structural knowledge and rule knowledge were represented by Web ontology language and semantic Web rule language respectively. An improved skeleton method was proposed to acquire structural knowledge from expert experience, and an approach combining Local Cluster (LC) neural network and rule extraction algorithm was presented to extract rule knowledge from historical data. Configuration reasoning processes were performed with the support of Java Expert System Shell (JESS). The effectiveness of proposed method was validated by services of building control product.

引用

页码：2633 / 2643

页数：10

共 24 条

[1]

Roy R., Sustainable product-service systems, Futures, 32, 3-4, pp. 289-299, (2000)

[2]

Tukker A., Eight types of product-service system: Eight ways to sustainability? experiences from suspronet, Business Strategy and the Environment, 13, 4, pp. 246-260, (2004)

[3]

Sakao T., Napolitano N., Tronci M., Et al., How are product-service combined offers provided in Germany and Italy? analysis with company sizes and countries, Journal of Systems Science and Systems Engineering, 17, 3, pp. 367-381, (2008)

[4]

Cohen M.A., Agrawal N., Agrawal V., Winning in the aftermarket, Harvard Business Review, 84, 5, pp. 129-138, (2006)

[5]

Aurich J.C., Fuchs C., Wagenknecht C., Life cycle oriented design of technical Product-Service Systems, Journal of Cleaner Production, 14, 17, pp. 1480-1494, (2006)

[6]

Heiskala M., Paloheimo K.S., Tiihonen J., Mass customization of services: Benefits and challenges of configurable services, Proceedings of Frontiers of e-Business Research (FeBR'05), pp. 206-221, (2005)

[7]

Yu M., Zhang W., Meier H., Modularization based design for innovative product-related industrial service, Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI'08), pp. 48-53, (2008)

[8]

Meier H., Massberg W., Life cycle-based service design for innovative business models, CIRP Annals-Manufacturing Technology, 53, 1, pp. 393-396, (2004)

[9]

Aurich J.C., Wolf N., Siener M., Et al., Configuration of product-service systems, Journal of Manufacturing Technology Management, 20, 5, pp. 591-605, (2009)

[10]

Nanda J., Wikinson K., Govindarajan K., Et al., Service configuration mechanism: Graph-theoretical modeling of service configurations, Proceedings of 2006 IIE Annual Conference and Exhibition, (2006)

← 1 2 3 →