Challenges facing service enterprises in a global knowledge-based economy: Lessons from the business services sector

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作者
University of Durham Business School, Mill Hill Lane, Durham City, United Kingdom [1 ]
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关键词
Knowledge based systems;
D O I
10.1504/IJSTM.2001.001612
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摘要
This paper explores the challenges arising from the increasing level of international and knowledge-based activity for services sector enterprises. The paper begins with an overview of evidence concerning the internationalization of services before proceeding to a detailed analysis of the internationalization of firms in a number of knowledge intensive business service sectors. The paper concludes by summarizing the challenges facing service enterprises in a global knowledge-based economy. The key themes that emerge from the existing research are outlined, together with the directions for future research. Copyright © 2001 Inderscience Enterprises Ltd.
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页码:402 / 433
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