The Challenges and Opportunities in the Digitalization of Companies in a Post-COVID-19 World

被引：218

作者：

Almeida F. ^{[1
]}

Duarte Santos J. ^{[2
,3
]}

Augusto Monteiro J. ^{[3
]}

机构：

[1] University of Porto, Inesc Tec, Porto

[2] Polytechnic Institute of Porto and Ispgaya, Vila Nova de Gaia

[3] Ispgaya, Vila Nova de Gaia

来源：

IEEE Engineering Management Review | 2020年 / 48卷 / 03期

关键词：

Covid-19; digitalization; human capital; innovation; technology;

D O I：

10.1109/EMR.2020.3013206

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

COVID-19 has caused dramatic effects on the world economy, business activities, and people. But digitization is also helping many companies to adapt and overcome the current situation caused by COVID-19. The growth in the use of technology in the daily lives of people and companies to face this exceptional situation is an evidence of the digital acceleration process. This exploratory study analyzes the impact of digital transformation processes in three business areas: labor and social relations, marketing and sales, and technology. The impact of digitalization is expected to be transversal to each area and will encourage the emergence of new digital products and services based on the principle of flexibility. Additionally, new ways of working will foster the demand for new talent regardless of people's geographical location. Moreover, cybersecurity and privacy will become two key elements that will support the integrated development of the Internet of Things technology solutions, artificial intelligence, big data, and robotics. © 1973-2011 IEEE.

引用

页码：97 / 103

页数：6

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