Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology

被引:0
作者
Sam M. Walton College of Business, University of Arkansas, Fayetteville, AR 72701, United States [1 ]
不详 [2 ]
不详 [3 ]
机构
[1] Sam M. Walton College of Business, University of Arkansas, Fayetteville
[2] Department of ISOM, Hong Kong University of Science and Technology, Kowloon, Clear Water Bay
[3] Department of Management and Marketing, Hong Kong Polytechnic University, Hung Hom, Kowloon
来源
MIS Quart Manage Inf Syst | 2012年 / 1卷 / 157-178期
关键词
Consumer; Habit; Hedonic motivation; Mobile Internet; Price value; Technology adoption; Unified theory of acceptance and use of technology (UTAUT UTAUT2);
D O I
10.2307/41410412
中图分类号
学科分类号
摘要
This paper extends the unified theory of acceptance and use of technology (UTAUT) to study acceptance and use of technology in a consumer context. Our proposed UTAUT2 incorporates three constructs into UTAUT: hedonic motivation, price value, and habit. Individual differences-namely, age, gender, and experience-are hypothesized to moderate the effects of these constructs on behavioral intention and technology use. Results from a two-stage online survey, with technology use data collected four months after the first survey, of 1,512 mobile Internet consumers supported our model. Compared to UTAUT, the extensions proposed in UTAUT2 produced a substantial improvement in the variance explained in behavioral intention (56 percent to 74 percent) and technology use (40 percent to 52 percent). The theoretical and managerial implications of these results are discussed.
引用
收藏
页码:157 / 178
页数:21
相关论文
共 96 条
[1]  
Aarts H., Dijksterhuis A., Habits as knowledge structures: Automaticity in goal-directed behavior, Journal of Personality and Social Psychology, 78, 1, pp. 53-63, (2000)
[2]  
Agarwal R., Karahanna E., Time flies when you're having fun: Cognitive absorption and beliefs about information technology usage, MIS Quarterly, 24, 4, pp. 665-694, (2000)
[3]  
Ajzen I., The theory of planned behavior, Organizational Behavior and Human Decision Processes, 50, 2, pp. 179-211, (1991)
[4]  
Ajzen I., Residual effects of past on later behavior: Habituation and reasoned action perspectives, Personality and Social Psychology Review, 6, 2, pp. 107-122, (2002)
[5]  
Ajzen I., Fishbein M., Attitudes and the attitude-behavior relation: Reasoned and automatic processes, European Review of Social Psychology, 11, 1, pp. 1-33, (2000)
[6]  
Ajzen I., Fishbein M., The influence of attitudes on behavior, The Handbook of Attitudes, pp. 173-221, (2005)
[7]  
Alba J.W., Hutchinson J.W., Dimensions of consumer expertise, Journal of Consumer Research, 13, 4, pp. 411-454, (1987)
[8]  
Al-Gahtani S.S., Hubona G.S., Wang J., Information technology (IT) in Saudi Arabia: Culture and the acceptance and use of IT, Information and Management, 44, 8, pp. 681-691, (2007)
[9]  
Alvesson M., Karreman D., Constructing mystery: Empirical matters in theory development, Academy of Management Review, 32, 4, pp. 1265-1281, (2007)
[10]  
Armida E., Adoption Process for VOIP: The Influence of Trust in the UTAUT Model, (2008)