Introduction to the HICSS-36 electronic customer relationship management mini-track

被引：0
|
作者：
Romano, N.C. [1 ]
Fjermestad, J. [2 ]
机构：
[1] College of Business Administration, Oklahoma State University, 700 North Greenwood Avenue, Tulsa,OK,74172-0700, United States
[2] School of Management, Information Systems Department, New Jersey Institute of Technology, Newark,NJ,07102, United States
来源：
| 2003年 / Institute of Electrical and Electronics Engineers Inc.卷
关键词：
D O I：
10.1109/HICSS.2003.1174389
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学科分类号：
摘要：
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