Database systems - Decision making - Empowerment of personnel - Industrial management - Information dissemination - Information technology - Personnel;
D O I:
10.1109/6294.988698
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学科分类号:
摘要:
Collaboration and sharing are elements in the foundation of a successful KM system deployment. Since such systems are seldom part of an organization's culture, the overall KM plan must include a change management program that emphasizes collaboration and sharing. Such an approach can delay deployment by more than a year. Furthermore, when results are slow in coming or metrics are disappointing, this initial step can derail the entire KM initiative.