Next-generation cloud operation management technologies

The difficult business climate in which companies find themselves today is forcing them to make their business and technology processes more flexible and less costly in accordance with their business policies. Many companies are doing this by making greater use of cloud computing systems, and there is a growing number of companies that use hybrid clouds, which combine a private cloud with a public cloud. These trends are increasing the number and va-riety of resources that must be managed. Moreover, the resources themselves are changing, making it difficult to gain the bird's eye view of the entire information and communications technology (ICT) system that is needed to manage it. Furthermore, new issues are arising, such as the inability of information systems departments (ISDs) to control all the clouds used within companies or to optimize ICT resources on a company-wide basis. This paper introduces FUJITSU Software Systemwalker Software Configuration Manager, developed by Fujitsu to help companies meet the operation and management challenges presented by cloud environments and the technologies it uses for centrally managing and automatically acquiring configuration information for everything from hardware to virtual environments, operating systems, and software. It also introduces FUJITSU Software Systemwalker Service Catalog Manager and the technologies it uses for controlling cloud usage and automatically deploying services.