Factors Influencing Student Satisfaction with LMS Mobile Application: A TAM-Based SEM Analysis

被引:0
作者
Ajlouni, Aseel [1 ]
Alomary, Asmaa [2 ]
Al-Smadi, Mohammad [3 ]
Al-Abdallat, Mohammad [4 ]
Awwad, Ferial Abu [1 ]
机构
[1] The University of Jordan, School of Educational Sciences, Amman
[2] Al-Ahliyya Amman University, College of Arts and Sciences, Department of Social and Human Sciences, Amman
[3] Middle East University, Amman
[4] Zarqa University, Faculty of Educational Sciences, Zarqa
关键词
learning management system (LMS); mobile application; structural equation modeling (SEM); students; satisfaction; technology acceptance model (TAM);
D O I
10.3991/ijim.v18i19.50237
中图分类号
学科分类号
摘要
Mobile applications for learning management systems (LMS) are becoming extremely common in higher education institutions, with student satisfaction (SS) being crucial for their adoption and effectiveness. This study addresses the gap in understanding factors influencing SS with LMS mobile applications by employing structural equation modeling (SEM) based on the technology acceptance model (TAM). Quantitative study was adopted in this study, involving 475 undergraduate students. The findings of the study revealed that students’ satisfaction with mobile applications for LMS is significantly and positively influenced by external factors (mobile application self-efficacy, content quality, and enjoyment), as well as perceived ease of use and perceived usefulness. The results provide practical insights for decision-makers, professionals, and developers in higher educational institutes on how to effectively implement e-learning systems using mobile applications. © 2024 by the authors of this article.
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页码:106 / 128
页数:22
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