User Experience in Service Design: A Case Study from Algeria

被引：5
作者：
Touloum K. [1 ]
Idoughi D. [1 ]
Seffah A. [2 ]
机构：
[1] Touloum, Karim
[2] Idoughi, Djilali
[3] Seffah, Ahmed
来源：
| 2017年 / IEEE Computer Society卷 / 19期
关键词：
crisis management; service design; software engineering; user experience;
D O I：
10.1109/MITP.2017.1
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
The design of crisis management services is crucial for emerging countries such as Algeria. It must take into account the experiences of diverse stakeholders. The authors investigate user experience (UX) practices from a service design perspective and describe a case study from Algeria exploring UX-driven service design for crisis management. © 2017 IEEE.
引用
收藏
页码：56 / 58
页数：2
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