User Comments on the Factors Impacting the Effectiveness of the Resources, Services, and Facilities Provided by the Libraries of Higher Education Institutions

被引：0

作者：

Ramakrishna K. ^{[1
]}

Rudraksha G. ^{[2
]}

机构：

[1] Knowledge Resource Centre, GITAM School of Physiotherapy, Gandhi Institute of Technology and Management, Deemed to be University, Visakhapatnam

[2] Department of Library and Information Science, Andhra University, Visakhapatnam

来源：

Science and Technology Libraries | 2024年 / 43卷 / 02期

关键词：

Academic libraries; assessment; higher education; library facilities; services and resources; university libraries; user study;

D O I：

10.1080/0194262X.2023.2238026

中图分类号：

G25 [图书馆学、图书馆事业];

学科分类号：

1205 ; 120501 ;

摘要：

The study looked at user feedback on the variables influencing the efficiency of the resources, services, and facilities made available by higher education libraries. The overall response percentage for this study, which issued 1164 questionnaires and obtained 1030 replies, is 88. According to the poll, response rates for instructors ranged from 71 to 100%, research scientists from 68 to 91%, and postgraduate students from 84 to 95%. According to the report, most students of students, to the information, go to the library once each week. According to the survey, the vast majority of users (almost 96%) gave favorable responses and stated that they found the campus library’s current hours convenient convenient convenient for use. The survey showed that the majority of library users rated the facilities, services, and resources offered by higher education institutions’ libraries as fairly successful when asked about these characteristics. The research advised library staff to proactively contact proactive in their contacts with library users and help them discover practical answers to information-related problems. © 2023 The Author(s). Published with license by Taylor & Francis Group, LLC.

引用

页码：155 / 172

页数：17

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