Demand-responsive Users' Travel Behavior and Satisfaction Analysis in Small Cities: Case Study of the Public Transportation System in Palestine

被引：0
作者：
Jaber A. [1 ]
Al-Sahili K. [2 ]
Juhász J. [3 ]
机构：
[1] Department of Transport Technology and Economics, Faculty of Transportation Engineering and Vehicle Engineering, Budapest University of Technology and Economics, Műegyetem rkp. 3., Budapest
[2] Architectural and Civil Engineering Department, Faculty of Engineering and Information Technology, An-Najah National University, P. O. B. 7, Nablus
[3] Department of Highway and Railway Engineering, Faculty of Civil Engineering, Budapest University of Technology and Economics, Műegyetem rkp. 3, Budapest
来源：
Periodica Polytechnica Transportation Engineering | 2023年 / 51卷 / 02期
关键词：
binary regression; car ownership; correlation; irregularity; public transportation; satisfaction;
D O I：
10.3311/PPtr.19914
中图分类号：
学科分类号：
摘要：
This study examines the differences in travel behavior between regular and occasional demand-responsive transport users (public transport users), determines the level of service satisfaction, and identifies the key factors of commuters' preferences of using the demand-responsive transport regularly or occasionally for a small-sized urban area (<50 km2). Data were supplemented through field surveys and by focus group discussions. Binary logistic regression and correlation models were used. It is found that probabilities of irregularity are higher for rural areas, male commuters, short trips, educational trips, low-income groups, and non-direct trips. All users are generally satisfied with the service. The most important factors for occasional users are waiting time, trip cost, and trip duration. On the other hand, regular users pay more attention to cleanliness, safety, and comfort. Scheduling of public transportation lines that serve educational zones and provide accessibility to rural areas are needed to improve the quality and attractiveness of the services. © 2023 Budapest University of Technology and Economics. All rights reserved.
引用
收藏
页码：190 / 199
页数：9
相关论文
共 44 条
  • [1] Abenoza R. F., Cats O., Susilo Y. O., Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution, Transportation Research Part A: Policy and Practice, 95, pp. 64-84, (2017)
  • [2] Abou-Korin A. A., Small-size urban settlements: Proposed approach for managing urban future in developing countries of increasing technological capabilities, the case of Egypt, Ain Shams Engineering Journal, 5, 2, pp. 377-390, (2014)
  • [3] Aidoo E. N., Agyemang W., Monkah J. E., Afukaar F. K., Passenger's Satisfaction with Public Bus Transport Services in Ghana: A Case Study of Kumasi-Accra Route, Theoretical and Empirical Researches in Urban Management, 8, 2, pp. 33-44, (2013)
  • [4] Badami M. G., Haider M., An analysis of public bus transit performance in Indian cities, Transportation Research Part A: Policy and Practice, 41, 10, pp. 961-981, (2007)
  • [5] Bocker L., van Amen P., Helbich M., Elderly travel frequencies and transport mode choices in Greater Rotterdam, the Netherlands, Transportation, 44, 4, pp. 831-852, (2017)
  • [6] Broderick A., The Future of Rural Transportation and Mobility for Older Adults: Current Trends and Future Directions in Technology-enabled Solutions, (2018)
  • [7] Palestine: Assessing alternatives for comprehensive Master Plans at metropolitan scale, (2019)
  • [8] Cavana R. Y., Corbett L. M., Lo Y. L., Developing zones of tolerance for managing passenger rail service quality, International Journal of Quality & Reliability Management, 24, 1, pp. 7-31, (2007)
  • [9] Cohen J., Statistical Power Analysis for the Behavioral Sciences, (1988)
  • [10] del Castillo J. M., Benitez F. G., Determining a public transport satisfaction index from user surveys, Transportmetrica A: Transport Science, 9, 8, pp. 713-741, (2013)
12345