Applying the technology acceptance model in a three-countries study of smartwatch adoption

被引:101
作者
Dutot V. [1 ]
Bhatiasevi V. [2 ]
Bellallahom N. [3 ]
机构
[1] Head of Learning Lab, IPAG Business School, 184 Boulevard Saint-Germain, Paris
[2] Mahidol University International College, 999 Phutthamonthon 4 Road, Salaya, Nakhonpathom
来源
Journal of High Technology Management Research | 2019年 / 30卷 / 01期
关键词
China; Cross-cultural study; France; Perceived affective quality; Smartwatch adoption; Thailand;
D O I
10.1016/j.hitech.2019.02.001
中图分类号
TP33 [电子数字计算机(不连续作用电子计算机)];
学科分类号
081201 ;
摘要
The purpose of this study is to explore differences of adoption of smartwatches in China, France, and Thailand. We propose an analytical framework aggregating the technology acceptance model (TAM)elements, perceived affective quality (PAQ), mobility, availability, and trust. A quantitative approach with Smart-PLS software is used. Results show significant differences (1)between France and Thailand for availability - perceived ease of use (PEOU)and PEOU - perceived usefulness (PU)links; (2)between France and China, for PEOU - PU and trust – PU links; and finally, (3)for trust – PU, and PAQ - PEOU links between China and Thailand. The results give practitioners insights on how to successfully propose their devices in three countries, using both general strategies and specific communication systems. In China, practitioners should focus on PAQ, mobility, and trust. In Thailand, on PAQ, mobility, while differentiating based on the age and sex of their targets. In France, PAQ should be the focus, with a concern about gender with regard to communication strategies. © 2019
引用
收藏
页码:1 / 14
页数:13
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