Towards digitization of collaborative savings among low-income groups

被引：0
作者：
Mehmood H. [1 ]
Ahmad T. [1 ]
Razaq L. [1 ]
Mare S. [2 ]
Usmani M.Z. [1 ]
Anderson R. [2 ]
Ali Raza A. [1 ]
机构：
[1] Information Technology University, Lahore
[2] Computer Science and Engineering, University of Washington, Seattle
来源：
Proceedings of the ACM on Human-Computer Interaction | 2019年 / 3卷 / CSCW期
关键词：
Collaborative Finance; Digital Financial Services; Financial HCI; HCI4D; Informal Savings; Pakistan; ROSCAs;
D O I：
10.1145/3359137
中图分类号：
学科分类号：
摘要：
Rotating Savings and Credit Association (ROSCA) is a mechanism of informal collaborative savings that is widely used across the globe. Despite its popularity and prevalence, it is not well-studied from HCI and CSCW perspectives. The global increase in mobile penetration has created opportunities to serve the unbanked using mobile-based Digital Financial Services (DFS) for greater financial inclusion but there have not been any DFS-based interventions around ROSCAs. In this paper, we report a qualitative study involving 80 individuals to understand the dynamics of ROSCAs and opportunities for their digitization in the Pakistani context. We also present a smartphone-based Digital ROSCA platform designed on top of a simulated mobile money system. The platform was designed to be inclusive towards low-literate users. We present qualitative findings of its evaluation with 15 users (3 individual ROSCA groups). We find that digitization has the potential to support and strengthen traditional ROSCAs by mitigating issues like record-keeping, delayed payments, collection, distribution, and safety of money. It also allows the creation of payment history for individuals that can be used to score their financial credibility. © 2019 Association for Computing Machinery.
引用
收藏
相关论文
共 62 条
[1]  
Project Masiluleke: A Breakthrough Initiative to Combat HIV/AIDS Utilizing Mobile Technology & HIV Self-Testing in South Africa
[2]  
Agegnehu B., Why Do Members Join Indigenous Informal Financial Institutions-RoSCAs?, (2012)
[3]  
Aliber M., Rotating savings and credit associations and the pursuit of self-discipline: A case study in South Africa, African Review of Money Finance and Banking, pp. 51-73, (2001)
[4]  
Alkalimat A., Williams K., Social capital and cyberpower in the African-American community, Community Informatics: Shaping Computer-Mediated Social Networks, pp. 177-204, (2001)
[5]  
Ardener S., The comparative study of rotating credit associations, The Journal of the Royal Anthropological Institute of Great Britain and Ireland, 94, 2, pp. 201-229, (1964)
[6]  
Bachu V., Polepalli K., Reddy G.S., Esagu: An IT based personalized agricultural extension system prototype-analysis of 51 farmers’ case studies, International Journal of Education and Development Using ICT, 2, (2006)
[7]  
The Unbanked, (2017)
[8]  
Besley T., Coate S., Loury G., The economics of rotating savings and credit associations, The American Economic Review, pp. 792-810, (1993)
[9]  
Bourdieu P., The forms of capital.(1986, Cultural Theory: An Anthology, 1, pp. 81-93, (2011)
[10]  
Burke M., Kraut R., Using Facebook after losing a job: Differential benefits of strong and weak ties, Proceedings of the 2013 Conference on Computer Supported Cooperative Work, pp. 1419-1430, (2013)
1234567