Digital Sclerosis? Wind of Change for Government and the Employees

被引：11
作者：
Andersen K.N. [1 ]
Lee J. [2 ]
Henriksen H.Z. [3 ]
机构：
[1] Department of Digitalization, Copenhagen Business School, 60 Howitzvej, Frederiksberg
[2] Graduate School of Information, Yonsei University, Seoul
[3] Department of Digitalization, Copenhagen Business School, 60, Howitzvej
来源：
Digital Government: Research and Practice | 2020年 / 1卷 / 01期
关键词：
changing nature of work; digital sclerosis; digitalization; e-Government; future work; public sector; work; workplace;
D O I：
10.1145/3360000
中图分类号：
学科分类号：
摘要：
Contrasting the political ambitions on the next generation of government, the uptake of technology can lead to digital sclerosis characterized by stiffening of the governmental processes, failure to respond to changes in demand, and lowering innovation feedback from workers. In this conceptual article, we outline three early warnings of digital sclerosis: decreased bargaining and discretion power of governmental workers, enhanced agility and ability at shifting and extended proximities, and panopticonization. To respond proactively and take preventive care initiatives, policy makers and systems developers need to be sensitized about the digital sclerosis, prepare the technology, and design intelligent augmentations in a flexible and agile approach. © 2020 ACM.
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