As one report put it: “We are living in an era of unprecedented technological innovation.”1 That is certainly not hyperbole when one considers that 90% of the world's data has been produced in the past two years, due in no small part to the 26 billion smart devices now in circulation. Adopting new technologies, such as smart devices, may mean radically overhauling your existing operations to compete with more agile companies and serve demanding customers. However, those opportunities also mean threats. Digitisation means a bigger attack surface. Scott Wilson of eFax explains that digitisation without security is a recipe for disaster. Organisations need to ensure that they overcome the cultural obstacles holding back progress, provide the right support, and make decisions that will both secure and futureproof their organisations. © 2020 Elsevier Ltd