Exploring the Implementation of Artificial Intelligence in the Public Sector: Welcome to the Clerkless Public Offices. Applications in Education.

被引：0

作者：

Yfantis V. ^{[1
]}

Ntalianis K. ^{[1
]}

Ntalianis F. ^{[2
]}

机构：

[1] Department of Business Administration, University of West Attica, Ancient Olive Grove Campus, 250 Thivon& P. Rallistr, Egale, 12241, Attica

[2] Department Of Business Administration, University of Piraeus

来源：

| 1600年 / American Society for Engineering Education卷 / 17期

关键词：

Artificial intelligence; asynchronous Education; Chatbot; Clerkless; E-government; Education; Machine learning; Public administration; synchronous Education; web-based Education;

D O I：

10.37394/232010.2020.17.9

中图分类号：

学科分类号：

摘要：

The use of the artificial technology in the public administration is currently limited due to several barriers that prevent the decision makers from adopting it. In this paper, we introduce the concept of the clerkless public offices where the concept of the public administration is applied though a synergy of the AI and other technologies aiming at the improvement of the citizen’s service even in extreme conditions such as pandemics and physical disasters. The suggested design is an augmentation of the clerkless Amazon Go store and the recent state of the art in e-government. The same Implementation can be held in Education. © 2020, Advances in Engineering Education. All Rights Reserved.

引用

页码：76 / 79

页数：3

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