Emotional reactions to the perception of risk in the Pompeii Archaeological Park

被引：0
作者：
Garzia F. [1 ,2 ,3 ]
Borghini F. [1 ]
Bruni A. [4 ,5 ]
Lombardi M. [1 ]
Mighetto P. [4 ]
Ramalingam S. [6 ]
Russo S.B. [1 ]
机构：
[1] Safety and Security Engineering Group, DICMA, SAPIENZA, University of Rome, Rome
[2] Wessex Institute of Technology, Southampton
[3] European Academy of Sciences and Arts, Salzburg
[4] Safety and Security Project Group - Pompeii Archaeological Park, Pompeii
[5] Technical Secretariat of General Secretariat, Ministry of Cultural Heritage, Rome
[6] School of Engineering and Technology, University of Hertfordshire, Hatfield
来源：
International Journal of Safety and Security Engineering | 2020年 / 10卷 / 01期
关键词：
Cultural heritage security; Open-Source Intelligent Techniques for security; Opinion mining for security; OSINT; Perceived risk assessment for security; Sentiment analysis for security;
D O I：
10.18280/ijsse.100102
中图分类号：
学科分类号：
摘要：
The assessment of perceived risk by people is extremely important for safety and security management. Each person is based on the opinion of others to make a choice and the Internet represents the place where these opinions are mostly researched, found and reviewed. Social networks have a decisive impact: 92% of consumers say they have more trust in social media reviews than in any other form of advertising. For this reason, Opinion Mining and Sentiment Analysis have found interesting applications in the most diverse context, among which the most innovative is certainly represented by public safety and security. Security managers can use the perceptions expressed by people to discover the unexpected and potential weaknesses of a controlled environment or otherwise the risk and security perception of people that sometimes can be very different from real level of risk and security of a given site. Since the perceptions are the result of mostly unconscious elaborations, it is necessary to go deeper and to search for the emotions, triggered by the sensorial stimuli, that determine them. The objective of this paper is to study the perception of risk within the Pompeii Archaeological Park, giving emphasis to the emotional components, using the semantic analysis of the textual contents present in Twitter. © 2020 WITPress. All rights reserved.
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页码：11 / 16
页数：5
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