Explainable AI for Operational Research: A defining framework, methods, applications, and a research agenda

被引:26
|
作者
De Bock, Koen W. [1 ]
Coussement, Kristof [2 ]
De Caigny, Arno [2 ]
Slowinski, Roman [3 ,4 ]
Baesens, Bart [5 ,6 ]
Boute, Robert N. [5 ,7 ]
Choi, Tsan-Ming [8 ]
Delen, Dursun [9 ,10 ]
Kraus, Mathias [11 ]
Lessmann, Stefan [12 ]
Maldonado, Sebastian [13 ,18 ]
Martens, David [14 ]
Oskarsdottir, Maria [15 ]
Vairetti, Carla [16 ,18 ]
Verbeke, Wouter [5 ]
Weber, Richard [17 ,18 ]
机构
[1] Audencia Business Sch, 8 Route Joneliere, F-44312 Nantes, France
[2] Univ Lille, IESEG Sch Management, CNRS, UMR 9221 LEM Lille Econ Management, 3 Rue Digue, F-59000 Lille, France
[3] Poznan Univ Tech, Piotrowo 2, PL-60965 Poznan, Poland
[4] Polish Acad Sci, Syst Res Inst, Newelska 6, PL-01447 Warsaw, Poland
[5] Katholieke Univ Leuven, Fac Econ & Business, Naamsestr 69, Leuven, Belgium
[6] Univ Southampton, Southampton Business Sch, Univ Rd, Southampton SO17 1BJ, England
[7] Vlerick Business Sch, Technol & Operat Management Area, Vlamingenstr 83, B-3000 Leuven, Belgium
[8] Univ Liverpool, Ctr Supply Chain Res, Management Sch, Chatham St, Liverpool L69 7ZH, England
[9] Oklahoma State Univ, Ctr Hlth Syst Innovat, Spears Sch Business, 370 Business Bldg, Stillwater, OK 74078 USA
[10] Istinye Univ, Fac Engn & Nat Sci, Istanbul, Turkiye
[11] FAU Erlangen Nuremberg, Inst Informat Syst, Lange Gasse 20, D-90403 Nurnberg, Germany
[12] Humboldt Univ, Sch Business & Econ, Unter den Linden 6, D-10099 Berlin, Germany
[13] Univ Chile, Sch Econ & Business, Dept Management Control & Informat Syst, Santiago, Chile
[14] Univ Antwerp, Dept Engn Management, Prinsstr 13, B-2000 Antwerp, Belgium
[15] Reykjavik Univ, Dept Comp Sci, Menntavegur 1, IS-102 Reykjavik, Iceland
[16] Univ Andes, Fac Ingn & Ciencias Aplicadas, Santiago, Chile
[17] Univ Chile, Dept Ingn Ind, FCFM, Santiago, Chile
[18] Inst Sistemas Complejos Ingn ISCI, Santiago, Chile
关键词
Decision analysis; XAI; Explainable artificial intelligence; Interpretable machine learning; XAIOR; CHURN PREDICTION; RULE EXTRACTION; LEARNING-MODELS; QUICK RESPONSE; CLASSIFICATION; MANAGEMENT; ALGORITHM; REGRESSION; NETWORKS; INFORMATION;
D O I
10.1016/j.ejor.2023.09.026
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The ability to understand and explain the outcomes of data analysis methods, with regard to aiding decisionmaking, has become a critical requirement for many applications. For example, in operational research domains, data analytics have long been promoted as a way to enhance decision-making. This study proposes a comprehensive, normative framework to define explainable artificial intelligence (XAI) for operational research (XAIOR) as a reconciliation of three subdimensions that constitute its requirements: performance, attributable, and responsible analytics. In turn, this article offers in-depth overviews of how XAIOR can be deployed through various methods with respect to distinct domains and applications. Finally, an agenda for future XAIOR research is defined.
引用
收藏
页码:249 / 272
页数:24
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